I graduated in May of 2012 with my BA from the University of North Texas, where I specialized in Anthropology, Marketing, and Italian. I have worked as a marketing intern, and now work as a full-time Internal Operations Coordinator at a third-party marketing firm.
At my company, an Internal Operations Coordinator is the person who keeps projects rolling. The Client Service Managers (like my boss) have contact with the client, build relationships, and then produce a project. After the project is approved, we hire people. Once people are hired, my job is to make sure that they all have assets (i.e. shirts, electronic devices, name badges). This is called fulfillment. Fulfillment sucks.
Once they are in the field with their shirts and badges, I supply them with Call Reports. These are electronic, survey-like, data-collecting things that the person in the field, sometimes called a Brand Ambassador (BA), needs to fill out in order to get paid. I create, update, and analyze the Call Reports and their data. After a weekend of the BAs filling out the Call Reports, I compile all of the data into a spreadsheet and give it to my boss. I also give him specific data for his client facing report. Lately, I’ve been creating supplemental reports for the client (moving on up)!
My job revolves around fulfillment and Call Reports. It’s not ideal, but I know it is a means to an end. I have several ideas as to what that “end” could be. None of those ideas involve fulfillment or Call Reports. It’s a daily struggle to keep myself from getting too frustrated with my current position. I look at Job-Search webpages for something more meaningful. Everything that I want to do requires more experience, yet there are no jobs that would give me proper experience for my desired jobs! I know that I am not the only person with these issues. This is why I am writing: to share what I have gone through to get where I am, and how I plan to get where I’m going.